We built this for Slater and Gordon
This isn't a slide deck. It's a working AI agent built for one of Australia's most trusted law firms. It helps clients understand their rights, check their claim eligibility, and take the first step toward compensation.
Try the Chat Agent
Ask about workers compensation, motor vehicle accidents, public liability, medical negligence, abuse law, superannuation claims, class actions, employment law — or anything a Slater and Gordon client might ask.
In production, this widget embeds directly on your website with your branding.
Try the Voice Agent
Same AI, same knowledge — just over the phone. Call to experience what Slater and Gordon clients would hear when they reach out for help.
0468 070 085In production, this connects to your existing phone system so clients always reach someone — even after hours.
What Lorikeet Can Deliver for Slater and Gordon
AI that understands personal injury law — claim types, No Win No Fee, state-based processes, and the sensitivity your clients deserve.
Empathetic conversations
Clients describe what happened in their own words. The AI responds with warmth and guides them to the right next step — never cold or clinical.
Claim eligibility guidance
Workers comp, motor vehicle, public liability, medical negligence, abuse law, superannuation — the AI asks the right questions and helps clients understand their options.
Legally compliant
Built-in safeguards prevent the AI from providing legal advice or making promises it shouldn't. Every response stays within appropriate boundaries.
Always on
Clients reach out when they're ready — often outside business hours. Lorikeet captures every enquiry so no potential client falls through the cracks.
Voice + chat + email
Same AI across every channel. Whether a client calls, chats on your website, or sends an email — they get a consistent, caring experience.
Plain English configuration
Update claim processes, add new practice areas, or adjust how the AI handles specific scenarios — in plain English, without engineering tickets.
How we built this for you
Built from scratch for Slater and Gordon. Real processes for real scenarios your clients face every day.
Connected your systems
Ready to connect to your case management system, intake forms, and client database. This demo shows the experience — yours will have real integrations.
Wrote your support processes
9 support processes covering workers compensation, motor vehicle accidents, public liability, medical negligence, abuse law, superannuation, existing client enquiries, and general FAQ.
Added your knowledge
Articles from slatergordon.com.au — claim types, eligibility, state-specific processes, client guides, and legal information. Instantly searchable by the AI.
Went live
Chat and voice are working right now. Email works the same way when you're ready.
Clients can call too
Same AI, same knowledge — just over the phone. Call to experience what a Slater and Gordon client would hear when they reach out about a potential claim.
0468 070 085AU number • Available 24/7 • Completely customisable to your brand
How Lorikeet works
No code required. Your team can build and update AI support agents directly.
1 Create support scenarios
Define your support processes in plain English. Tell the AI what to do, step by step:
ask which state they're in first — different laws apply.
Then gather the details conversationally and
submit their claim check for expert review."
Lorikeet understands context, handles edge cases, and follows your instructions precisely.
2 Connect your systems
In production, the AI can take real action — looking up existing clients, submitting intake forms, routing to the right practice area. Connect any API:
- Client intake and case management
- Matter status and document requests
- Referral routing by claim type and state
- Calendar booking for consultations
No code required on Lorikeet's side — just configure the endpoints.
3 Add your knowledge
The knowledge base gives your AI instant access to your policies, FAQs, and legal guides:
- Scraped from slatergordon.com.au
- Claim types, eligibility, and state-specific processes
- Updated once — reflects everywhere instantly
- No retraining required
The AI retrieves relevant articles automatically and cites them in responses.
4 Test and go live
Lorikeet's built-in testing tools validate your AI before going live:
- Simulations with realistic client scenarios
- Guardrails for legal compliance
- Human escalation paths when needed
- Gradual rollout controls
Deploy to chat, voice, email, or SMS — same AI brain across every channel.
Ready to Add the World's Best CX AI?
Connected to your actual case management data. Handling your real client enquiry volume. This sandbox is just the start.